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How to turn off the messages in Adobe Acrobat Reader

By the PDFinish editorial team · Reviewed · Published · 1 min read

Last updated:

In Acrobat Reader, open Preferences, go to General and find Messages From Adobe, then turn off the in-product marketing messages. Adobe's help page says transactional messages cannot be turned off.

Acrobat Reader can show you messages while you work. This guide follows Adobe's own help page, Messages from Adobe, which we read on October 27, 2026. PDFinish is not affiliated with Adobe.

What the messages are

Adobe calls them in-product marketing messages. They are Adobe's own promotions about its features, updates and online services, not ads from other companies. According to Adobe's help page, Acrobat Reader shows them on the Welcome Screen and in the lower-left corner while you view a document.

Turn them off

  1. Open Adobe Acrobat Reader.
  2. Open Preferences.
  3. Go to General.
  4. Find Messages From Adobe and turn off the in-product marketing messages there.

That path, Preferences, General, Messages From Adobe, is the one Adobe's page gives. Menu names and the exact option can differ by version and system, so if yours looks different, follow Adobe's help page.

What you can and cannot turn off

  • In-product marketing messages about features, updates and online services can be turned off in Preferences.
  • Transactional messages cannot be turned off. Adobe's page says so.

Source

Adobe, Messages from Adobe. Read October 27, 2026. Settings can change with new versions, so check Adobe's page for the current steps.

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Questions people ask

How do I turn off the messages in Adobe Acrobat Reader?

Open Preferences in Acrobat Reader, go to General, and find Messages From Adobe. Turn off the in-product marketing messages there, as Adobe's help page describes.

Are the messages in Acrobat Reader ads?

Adobe's help page calls them in-product marketing messages from Adobe, about its features, updates and online services. They are Adobe's own promotions, and we call them that.

Where do the messages appear?

Adobe's help page says they appear on the Welcome Screen and in the lower-left corner while you view a document.

Can I turn off every message from Adobe?

No. Adobe's help page says the marketing messages can be turned off in Preferences, but transactional messages cannot.

Does PDFinish show messages like these?

No. PDFinish shows no ads and sets no ad cookies. The only thing we suggest is our own Pro plan, when your free uses are used up.

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This article is general information, not legal or tax advice. See how we write and check guides in our editorial policy. More plain guides are on the PDFinish blog.